Managed IT pricing, built around your business
Pick the coverage level that fits how you work. Every tier includes 24/7 monitoring, endpoint protection, and a dedicated account manager. 10-user minimum.
How many employees do you have?
10-user minimum. Drag the slider or type a number.
Foundation
Proactive coverage on a budget
$2,375/mo for 25 users
- Per-hour Business Hours Service Desk
- 24/7 monitoring, patching, and endpoint protection
- Dedicated Account Manager & Live IT Portal
- Annual Technology Business Review
Best for: Cost-conscious teams wanting proactive coverage
Standard
Full-stack IT plus strategy
$4,625/mo for 25 users
- Unlimited Business Hours Service Desk
- Advanced Email Security + Phishing Training
- Roadmap, Lifecycle & Procurement support
- Quarterly Technology Business Reviews
Best for: Most businesses — full stack plus strategy
Premier 24/7
Around-the-clock, white-glove IT
$6,500/mo for 25 users
- Unlimited 24/7/365 Service Desk
- 24/7 Executive Support — Home & Office
- ≤ 15 min response on critical issues
- Azure / Cloud Workload Management included
Best for: Regulated / high-uptime, around-the-clock
Every business is different
The prices above are averages to give you a starting point. To place you on the right plan, we need to understand your environment, workflow, and goals first.
Full service comparison
Every service, every tier, in one place. Check the box next to any add-on to build your custom quote.
| Service | Foundation | Standard Most popular | Premier 24/7 |
|---|---|---|---|
| Support & Response | |||
Per-hour Business Hours Service Desk Mon–Fri 8AM–5PM MST, excluding holidays | N/A | N/A | |
Unlimited Business Hours Service Desk Mon–Fri 8AM–5PM MST, excluding holidays | |||
Unlimited 24/7/365 Service Desk Around-the-clock support desk access | |||
24/7 Executive Support — Home & Office White-glove priority support for leadership, covering both home and office environments | |||
Target Response — Critical Issues Priority response targets for business-critical incidents | ≤ 1 hr | ≤ 30 min | ≤ 15 min |
Onsite Support (Greater Phoenix) Local, in-person support when it's needed | Per-visit | Preferred rate | Preferred rate |
Dedicated Account Manager Access your tickets, assets, road map, and more | |||
Live IT Portal Review inventory, submit tickets, and more | |||
Technology Business Review Monthly reviews available for larger accounts | Annual | Quarterly | Quarterly |
Preferred Project Rates Discounted rates on project work | |||
| Monitoring & Maintenance | |||
24/7 Remote Monitoring Continuous monitoring of your environment | |||
Network Monitoring & Management Managed hardware required | |||
Centrally Managed Windows Updates Includes Windows build rollouts | |||
Centrally Managed Third-Party Updates Adobe, Chrome, Firefox, and more | |||
Asset & Inventory Tracking Full visibility into your hardware and software | |||
| Cybersecurity | |||
Advanced Endpoint Protection EDR, threat hunting, antivirus, and malware protection | |||
24/7 Threat Detection & Response Managed detect-and-respond across endpoints, servers, network, cloud, and email | |||
Centrally Managed Full Disk Encryption For Windows and Mac | |||
Centralized Multi-Factor Authentication Continuous identity security, 24/7 | Optional | ||
Simulated Phishing & Security Awareness Training Automated campaigns with reporting and training analytics | |||
Advanced Email Security Anti-spam, imposter protection, URL & attachment defense, DLP, encryption, continuity, archiving | |||
Advanced Email Archiving Fast search/retrieval with configurable retention and legal-hold policies | Optional | Optional | Optional |
Email Reputation Protection All-in-one DMARC service platform | Optional | Optional | Optional |
DNS & Web Content Filtering Blocks malicious and inappropriate web content | Optional | ||
| Backup & Continuity | |||
Secure Cloud Backup — Microsoft 365 / Google Workspace Includes SharePoint, shared mailboxes, and more | |||
Endpoint / Workstation Backup Protection for individual devices | Optional | ||
Disaster Recovery & Backup for Servers Full server-level continuity | Optional | Optional | Optional |
Annual Restore Test Documented recovery validation | |||
| Cloud & Productivity | |||
Microsoft 365 Administration Full management of your M365 tenant | |||
Azure / Cloud Workload Management Management of cloud-hosted workloads | Optional | Optional | |
Centralized Cloud Print Management Print anytime, anywhere, from any device to any printer | Optional | Optional | Optional |
| Strategy & Lifecycle | |||
Technology Roadmap & Planning Forward-looking strategy for your technology | |||
Hardware Lifecycle & Refresh Planning Plan replacements before failures happen | |||
Procurement Assistance We source and negotiate on your behalf | Optional | ||
Access to 200+ Telecom & Datacenter Vendors Phone, internet, and datacenter services — we talk to them so you don't | |||
| Add-ons | |||
Dedicated Azure Virtual Desktop Secure desktops accessible anywhere, 24/7/365. Includes immutable backup and disaster recovery | Optional | Optional | Optional |
Managed Microsoft Teams VoIP Managed business phone system | Optional | Optional | Optional |
Managed Network Equipment as a Service Hardware, unlimited support, security licenses, warranty, and loaners | Optional | Optional | Optional |
Employee Efficiency & Productivity Monitoring Popular for monitoring remote and distributed teams | Optional | Optional | Optional |
HIPAA Compliance Support Policies and procedures, employee training, and risk assessments for healthcare | Optional | Optional | Optional |
Legend: ✓ included · Optional = available add-on · — = not included at this level. Pricing is based on a one-to-one ratio of employees to workstations. Microsoft 365 Business Premium (or E3/E5) is required per employee — transfer existing licenses or we quote as needed.
Ready for an exact quote?
Tell us your team size and which tier you're considering. We'll come back within one business day with a proposal tailored to your environment.
Optional add-ons are listed in the comparison table. Let us know which ones interest you when you reach out.
Frequently asked questions
The stuff most people want to know before reaching out.